Privacy Policy

1. Personal Data you give us: When you place an order or contact us—name, phone number, email address, delivery or billing address, order details

2. Payment Information: Handled via third-party payment processors. We do not store your full credit card details on our servers.

3. Automatically Collected Data: when you visit our website—IP address, browser and device information, pages visited, cookies/usage data (if cookies are enabled).

4. Communications & Feedback: If you message or email us, we may collect your message content, contact information, and any details you submit (e.g., feedback, requests).

5. How We Use Your Information: We use collected data to:

  • Process and fulfill your orders (food, delivery, billing).

  • Contact you about order status, delivery, or customer support.

  • Provide and improve our services and website experience.

  • Send you updates, offers, or promotions—but only if you consent to receive marketing communications.

  • Prevent fraud and ensure payment security.

  • Comply with legal and regulatory obligations.

6. Sharing of Information: We do not sell, rent, or trade your personal information. We may share data only with trusted third parties when necessary for:

  • Payment processing (secure payment gateways)

  • Delivery or logistics partners (for order delivery)

  • Website hosting, analytics—when required for site maintenance or performance

  • All third-party partners must comply with applicable privacy and data protection standards.

7. Cookies and Tracking: Our website may use cookies or similar technologies to:

  • Improve your browsing experience

  • Remember preferences

  • Track usage to help us optimize our site

  • If you disable cookies via your browser, some features may not function properly.

8. Data Security & Retention: We implement appropriate technical and organizational measures to protect your data (e.g. secure servers, encryption, restricted access).We retain your personal information only as long as necessary for order fulfillment or legal compliance. Once no longer needed, data is securely deleted or anonymized.

9. Your Rights: Under Canadian privacy law (e.g., PIPEDA), you have the right to:

  • Access your personal information that we hold

  • Request corrections if data is inaccurate or incomplete

  • Withdraw consent—opt out of marketing communications

  • Request deletion of your data (where feasible)

  • To exercise these rights, contact us at [email protected] or call +1 431-570-0101.

10. Children’s Privacy: We do not knowingly collect personal information from children under 13. If we discover data from a child under 13, we will delete it immediately. If you believe your child’s data was submitted, contact us right away.

11. Changes to This Policy: We may update this Privacy Policy from time to time. Any changes will be posted here with a new “Last updated” date. Please review periodically.

12. Contact Information: If you have any questions regarding this Privacy Policy or our data practices, you can reach us at:

  • Email: [email protected]

  • Phone: +1 431-570-0101

  • Address: 163 Henderson Hwy, Winnipeg, MB, Canada