Terms & Conditions

1. Use of Our Website:

  • The website may only be used for lawful purposes and to place legitimate food orders.

  • You agree not to misuse the site, attempt unauthorized access, or interfere with website functionality.

  • You agree not to reproduce, modify, or distribute our content, images, or menu items without permission.

2. Placing Orders:

  • By placing an order, you confirm that all information provided (name, address, phone number, payment info) is accurate.

  • Orders may be placed for pickup or delivery depending on availability.

  • Prices, menu items, and availability may change without prior notice.

  • We reserve the right to decline or cancel any order in cases of incorrect information, payment issues, or service limitations.

3. Pricing & Payment:

  • All prices listed on the website are in Canadian dollars (CAD).

  • Taxes and delivery fees may apply based on your location and the order.

  • Payments are processed securely through third-party payment providers; your card details are not stored on our website.

4. Delivery & Pickup:

  • Delivery times are estimates and may vary due to traffic, weather, or order volume.

  • The customer is responsible for providing an accurate delivery address.

  • If our delivery driver cannot reach you due to an incorrect address or inability to contact you, your order may be cancelled without a refund.

  • Pickup orders must be collected within the specified time window.

5. Returns, Refunds & Order Issues: Because our products are fresh food items, we do not accept returns.
Refunds may be considered only if:

  • You received the wrong order

  • Part of your order is missing

  • The food arrived in unacceptable condition

  • There was a mistake caused by our team

Refund approval is at the sole discretion of JJ Pizza n’ Creams.
To report an issue, contact us immediately at +1 431-570-0101 or [email protected] with your order details

6. Allergies & Dietary Informations:

  • Our menu items may contain allergens such as dairy, gluten, nuts, soy, eggs, or other ingredients.

  • Customers are responsible for informing us of any allergies when placing an order.

  • While we do our best to avoid cross-contamination, we cannot guarantee an allergen-free environment.

7. Accuracy of Information: We strive to keep our website content accurate, but occasionally:

  • Menu items

  • Prices

  • Images

  • Descriptions

  • Promotions

may contain errors, be outdated, or differ slightly from the actual product. We reserve the right to update or correct information at any time

8. Third-Party Links: Our website may contain links to third-party platforms such as delivery services or social media pages.
We are not responsible for the content, privacy practices, or terms of these external websites.

9. Limitation of Liability: JJ Pizza n’ Creams is not liable for:

  • Delays in delivery caused by weather, traffic, or unforeseen circumstances

  • Issues arising from incorrect customer information

  • Website downtime or technical issues

  • Losses resulting from misuse of the website

To the fullest extent permitted by Canadian law, we disclaim liability for any damages arising from use of our site or services.

10. Privacy: Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information.

10. Changes to These Terms: We may update or revise these Terms & Conditions

  • Changes will be posted on this page with a new “Last Updated” date.

  • Continued use of our website after changes means you agree to the updated terms.

12. Contact Information: If you have any questions regarding these Terms, you can reach us at:

  • Email: [email protected]

  • Phone: +1 431-570-0101

  • Address: 163 Henderson Hwy, Winnipeg, MB, Canada